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Model 221
Support


Frequently asked questions:

Q: Is there any information on the Model 221, other than this page, which I can access online?
A: Yes, more information can be accessed from here.
Q: How do I turn the camera on?
A: Make sure USB cable is connected securely between the camera and computer, and that power module output is connected to back of camera.  Connect the AC power adaptor into an AC outlet, open WinTES2, open '221 camera module'.
Q: How do I turn the camera off?
A: Remove AC power adaptor from AC outlet.
Q: What kind of warranty comes with this product?
A: One year parts and labor.
Q: How often does my camera need to be re-calibrated?
A: Check the calibration page for more details.

Issues, Remedies, Etc.:

No known issues.  Please contact our Tech Support Department with any problems.

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