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Calibration & Repair


Repair and Calibration Services

Although temperature readout accuracies of our cameras are quite stable, readout error can increase slightly over time.  For this reason Compix recommends that most of our products be calibrated at regular intervals.  Calibration intervals and pricing can be found in the Recommended Calibration Intervals and Pricing table.  Our standard calibration consists of a geometry calibration, an NIST traceable thermal calibration, and any minor repairs and adjustments if needed.  Please follow the instructions linked in 'Recommended Calibration Intervals and Pricing' table when preparing to ship a system.

Cost of Re-Calibration

Costs listed in the 'Recommended Calibration Intervals and Pricing' table are for calibration only.  Repairs to the system will be quoted separately.

Instrument
Recommended interval
Cost for 1 week* turn-around (USD)
Cost for 2 day** turn-around (USD)
Please ship per these instructions
Model 6000***
1 year
$950
NA
shipping
Ferret 240
NA
NA
NA
shipping
PC2000
1 year
$750
$950
2000 Packing
PC2100
1 year
$850
$1,050
2000 Packing
220
1 year
$600
$800
shipping
221
1 year
$600
$800
shipping
222
1 year
$500
$750
shipping
320
1 year
$500
$750
shipping
Meditherm 520
1 year
$550
$750
shipping

Recommended Calibration Intervals and Pricing

* One week turn-around note
Although standard turn-around service does not require a 'return merchandise authorization'(RMA) number, we do appreciate a call or e-mail to help us schedule the work to be performed.

** Two day turn-around note
Two day service requires a 'return merchandise authorization'(RMA) number prior to shipment.

*** 6000 Owners Note:  Limited 6000 support available.  Please contact us.

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